Hi,**I wanted to delete some memories on my girlfriend her Snapchat account but they re...
GetHuman-jorisg's customer service issue with Snapchat from June 2019
Help with my Snapchat issue
First: share to improve GetHuman-jorisg's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jorisg may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-jorisg's own words
Hi,**I wanted to delete some memories on my girlfriend her Snapchat account but they recently added a 'select all' button wich made me delete almost all her Snapchat memories.*We didn't know there's a back-up option and we hope to retrieve the memories since there are photos of her aunt in there who passed away * years ago.*I feel horrible for what I've done and I've tried different things... this is my last hope.**Her info:*Snapchat name: Emily.Beernaert*Email: *****@***.com**I really hope this is possible to be fixed!*Thank you in advance!**Kindest regards,*Joris Goderis
GetHuman-jorisg did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-jorisg fixed the problem
We are waiting for GetHuman-jorisg to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.