Hi,**I wanted to delete some memories on my girlfriend her Snapchat account but they re...

GetHuman-jorisg's customer service issue with Snapchat from June 2019

Help with my Snapchat issue
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The issue in GetHuman-jorisg's own words
Hi,**I wanted to delete some memories on my girlfriend her Snapchat account but they recently added a 'select all' button wich made me delete almost all her Snapchat memories.*We didn't know there's a back-up option and we hope to retrieve the memories since there are photos of her aunt in there who passed away * years ago.*I feel horrible for what I've done and I've tried different things... this is my last hope.**Her info:*Snapchat name: Emily.Beernaert*Email: *****@***.com**I really hope this is possible to be fixed!*Thank you in advance!**Kindest regards,*Joris Goderis
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Customer service issue
Reported by GetHuman-jorisg
Jun 13th, 2019 - 4 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
Similar issue to 39651 others
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GetHuman-jorisg started working on this issue
Jun 13th 12:05am