My daughter has an account and she is only **. I think she has changed the username...
GetHuman2595893's Disabled Account issue with Snapchat from March 2019
Help with my Snapchat issue
First: share to improve GetHuman2595893's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2595893's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595893 will want to follow the link below to head to their help center. We will check on GetHuman2595893 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2595893 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman2595893's own words
My daughter has an account and she is only **. I think she has changed the username * password and I can no longer access the account. I would like to delete the account but would to know the email and phone number that she has on the account because I don't believe it is hers. I have removed snapchat from her phone but someone is still accessing it, maybe from another phone. I just need to find out her username * email * password * and phone number attached to her account. I also want to verify that she only has one account.
GetHuman2595893 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman2595893 fixed the problem
We are waiting for GetHuman2595893 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.