I let one of my close friends use my Snapchat to talk to somebody she was serious with...

GetHuman2595833's Hacked Account issue with Snapchat from March 2019

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Help with my Snapchat issue
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GetHuman2595833's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2595833 will want to follow the link below to head to their help center. We will check on GetHuman2595833 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2595833 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2595833's own words
I let one of my close friends use my Snapchat to talk to somebody she was serious with i went to bed and i woke up and she had blocked my BESTFRIEND and my girlfriend and a couple other people when they wouldn’t give their information i want that account deleted and reported my old Snapchat is livefree*always i lost all pictures and stuff like that i won’t get back i am highly upset because i thought she was my friend but i also believe her account was hacked as well
GetHuman2595833 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Hacked Account issue
Reported by GetHuman2595833
Mar 26th, 2019 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 32278 others
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Timeline
GetHuman2595833 started working on this issue
Mar 26th 12:38pm