One of my old friends changed my password, email, and my phone number so I can’t get ba...
GetHuman2462009's customer service issue with Snapchat from March 2019
Help with my Snapchat issue
First: share to improve GetHuman2462009's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2462009's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2462009 will want to follow the link below to head to their help center. We will check on GetHuman2462009 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2462009 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman2462009's own words
One of my old friends changed my password, email, and my phone number so I can’t get back on it. She is blackmailing me saying give me your my eyes only password and then I will give you your information back. How can you guys give me my snap back? I know what my bit emoji looks like and my username and the phone number it had and the email it had but it’s changed now. How can you guys give me my account back?
GetHuman2462009 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman2462009 fixed the problem
We are waiting for GetHuman2462009 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.