To start with, please get someone in charge to reply to this. My old snapchat from abou...

GetHuman2225973's customer service issue with Snapchat from February 2019

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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2225973 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2225973 can let us know if they help or not.
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Before contacting them, items GetHuman2225973 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman2225973's own words
To start with, please get someone in charge to reply to this. My old snapchat from about *-* years ago was called “hannahxgilmore” i left it because I wanted to make a new account. I am not able to login because my friend changed the password. I didn’t set up my account with an email, i set it up with my phone number. Since then i have gotten a new phone and new number. ALL i want is to get my snap memories back. Please let me know if there is any way i can get back in. If i need to send pictures of myself or call you?? Please let me know.
GetHuman2225973 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman2225973
Feb 17th, 2019 - 8 mons ago
I have an issue with Snapchat too
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Seen by 1 customer so far
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Timeline
GetHuman2225973 started working on this issue
Feb 17th 6:33am