I forgot my password, and my phone number is different from when I originally set up my...
GetHuman-cjstillw's customer service issue with Snapchat from February 2019
Help with my Snapchat issue
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GetHuman-cjstillw's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cjstillw will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cjstillw can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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Before contacting them, items GetHuman-cjstillw may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-cjstillw's own words
I forgot my password, and my phone number is different from when I originally set up my account. I also can't use the email I used to set up the account, because there's a typo in it, meaning the email account actually doesn't exist. My email is *****@***.com, and i accidentally made it "*****@***.com"*All I need to have someone at snapchat do is change the number or email that my account is associated with.
GetHuman-cjstillw did not yet indicate what Snapchat should do to make this right.
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