Good morning,**I have * snapchat accounts, and I have locked myself out of both of them...
GetHuman2145950's customer service issue with Snapchat from February 2019
Help with my Snapchat issue
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GetHuman2145950's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2145950 will want to follow the link below to head to their help center. We will check on GetHuman2145950 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman2145950 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman2145950's own words
Good morning,**I have * snapchat accounts, and I have locked myself out of both of them. I recently got a new phone number, and can't recover my password by text. I have tried to enter my email address, but it says "email invalid". I have only * email addresses that would work, and both won't work. The old cell number linked to both accounts is ***-***-****. My email addresses are H*****@***.com or H*****@***.com.. I have pictures of my kids saved that I would like to recover. Please and thank you
GetHuman2145950 did not yet indicate what Snapchat should do to make this right.
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