I'm trying to recover an old snapchat account. My oldest daughter passed away recently...

GetHuman2144813's customer service issue with Snapchat from February 2019

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Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman2144813's own words
I'm trying to recover an old snapchat account. My oldest daughter passed away recently and my snapchat account has the most recent pictures and videos of her, I would really LOVE to have access to those! I dont have the same mobile number that I did when I started the account. I have * possible email accounts that could have been used to set it up, i have attempted all *, * of them say invalid and the one that actually sends the verification email, sends the information for changing my daughters account, even though I'm entering my user id.. So if there was more then one snapchat account opened using that email, how can I recover password or change password for the other account? *I know the user ID and the mobile number used to set it up (user ID: nessabean** mobile*used to set up acc: *-***-***-**** my name: Vanessa Law) I just don't have access to that number anymore. Please tell me there is SOMETHING that can be done!?
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Snapchat

Customer service issue
Reported by GetHuman2144813
Feb 6th, 2019 - 4 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
Similar issue to 28558 others
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Timeline
GetHuman2144813 started working on this issue
Feb 6th 7:44am