There was a website going around that was a "discount" for a restaurant near me. All yo...

GetHuman1960156's customer service issue with Snapchat from January 2019

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Before contacting them, items GetHuman1960156 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1960156's own words
There was a website going around that was a "discount" for a restaurant near me. All you had to do was log in with your username and password for Snap Chat and they would supposedly give you the discount but what it really did was take my information and change my password. They hacked my account and I can't get it back. I didn't have an email saved at the time and it also happened to a lot of other people.
GetHuman1960156 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Snapchat

Customer service issue
Reported by GetHuman1960156
Jan 14th, 2019 - 9 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 26733 others
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Timeline
GetHuman1960156 started working on this issue
Jan 14th 9:26am