Hello Snapchat team my Snapchat account has been hacked the username was luxury I woke...

GetHuman-brazyyx's customer service issue with Snapchat from December 2018

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Help with my Snapchat issue
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GetHuman-brazyyx's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brazyyx will want to follow the link below to head to their help center. We will check on GetHuman-brazyyx later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-brazyyx may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-brazyyx's own words
Hello Snapchat team my Snapchat account has been hacked the username was luxury I woke up * weeks ago and it logged me out ive tried resetting password but the email was changed
GetHuman-brazyyx did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-brazyyx
Dec 17th, 2018 - 3 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
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GetHuman-brazyyx started working on this issue
Dec 17th, 2018 11:45pm