Hello, yesterday I dropped my phone and the screen shattered. I had to send it for repa...

GetHuman-atacker's customer service issue with Snapchat from December 2018

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Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
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The issue in GetHuman-atacker's own words
Hello, yesterday I dropped my phone and the screen shattered. I had to send it for repair so I have a loaner phone. I downloaded Snapchat but on my old phone I never logged in and out so I forgot my password since it’s been so long. I forgot password and got the email, and changed the password. I’m getting a message my account is locked and I can’t get in. Please please help me get in. I can give you anything you need to prove it is my account. Please, I have pictures and videos on the account that haven’t been saved to my camera roll. Please help me to get into my account. I greatly appreciate any help to get me into my account.
GetHuman-atacker did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-atacker
Dec 5th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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GetHuman-atacker started working on this issue
Dec 5th, 2018 3:20am