Username: TheSwishBish**Hello Snapchat, I was locked out of my old Snap account because...

GetHuman-theswish's customer service issue with Snapchat from December 2018

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Help with my Snapchat issue
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GetHuman-theswish's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-theswish will want to follow the link below to head to their help center. We will check on GetHuman-theswish later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-theswish may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-theswish's own words
Username: TheSwishBish**Hello Snapchat, I was locked out of my old Snap account because I changed my phone number (*-***-***-****). I am currently using a new account @TheSwishBishh. I contacted AT&T and there is no way for me to retrieve the SMS verification. Is there any other way for me to authenticate the account? I have access to the email address and the account via password but just not the cell SMS.
GetHuman-theswish did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Customer service issue
Reported by GetHuman-theswish
Dec 3rd, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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Timeline
GetHuman-theswish started working on this issue
Dec 3rd, 2018 7:39pm