My snapchat account was hacked, password was change, phone number was removed and pictu...
GetHuman1569025's customer service issue with Snapchat from November 2018
Help with my Snapchat issue
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GetHuman1569025's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1569025 will want to follow the link below to head to their help center. We will check on GetHuman1569025 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1569025 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1569025's own words
My snapchat account was hacked, password was change, phone number was removed and pictures accessed. My hacker has contacted my friends and has threatened me with releasing more pictures as well, as sending my personal pictures to my friends. They are violating SnapChat policies. Not only have they violated policies but my privacy. I have become a victim and I want my account deleted immediately. Snapchat does not make it easy to get in touch with when issues like this happen. I needed to deactivate my account immediately for my safety and was unable to do so due to the loops and links on SnapChats "trouble shooting" page. I'd like a response and resolution ASAP.
GetHuman1569025 did not yet indicate what Snapchat should do to make this right.
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