Hello, I have an old Snapchat account by the name jordmcca and on the *nd of December...

GetHuman1475329's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
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GetHuman1475329's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1475329 will want to follow the link below to head to their help center. We will check on GetHuman1475329 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1475329 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1475329's own words
Hello, I have an old Snapchat account by the name jordmcca and on the *nd of December **** I had changed the password because I thought it was hacked and I logged out of the account not realising I don’t know the email to the account and I had forgotten the password at this point. My new Snapchat account name is jjordanmccarthy. Is there any way I could get my old account back I can send a photo of my photo id and you’s can go through the memories to see that it is me because that’s the only way possible I think I could get the account back as I don’t know the email and it doesn’t have a phone on it
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Customer service issue
Reported by GetHuman1475329
Nov 3rd, 2018 - a mon ago
I have an issue with Snapchat too
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Seen by 1 customer so far
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Timeline
GetHuman1475329 started working on this issue
Nov 3rd 5:34am