Hi! My name is Bella Targgart and I was on snapchat trying to get a picture of my new b...

GetHuman1474644's customer service issue with Snapchat from November 2018

20208 similar
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Help with my Snapchat issue
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GetHuman1474644's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1474644 will want to follow the link below to head to their help center. We will check on GetHuman1474644 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1474644 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
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If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman1474644's own words
Hi! My name is Bella Targgart and I was on snapchat trying to get a picture of my new bird and the app crashed and when I went to open it again it was the login screen. So I put my information in and it said that my username or password was not correct so I tried to reset my password and when I tried to have it text or call me for the code it said that my number wasn't the one that I had registered my account with. But I haven't changed phones or phone numbers and I haven't even had the app for a month? Is there anyway that you could help me reset my password and get the whole thing with my number fixed? My username is bellatarggart
GetHuman1474644 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1474644
Nov 3rd, 2018 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
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