Today I was on Snapchat while hanging out with my friends, and it randomly logged me ou...

GetHuman-hstretch's customer service issue with Snapchat from November 2018

1 view
 | 
20187 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman-hstretch's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-hstretch's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hstretch will want to follow the link below to head to their help center. We will check on GetHuman-hstretch later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hstretch may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-hstretch's own words
Today I was on Snapchat while hanging out with my friends, and it randomly logged me out of my account. I know my password and username, but it won’t let me log back in and i’m not sure why. I have my phone number and email regaistered, but it says both of those are invalid as well so I have no idea what it going on. I would really like this to get sorted though because I have so many contacts on Snapchat. **My username name currently is: @hope.annexox *Password: hope**** **Email address for the account: *****@***.com **For some reason, nothing will pop up. If you could get back to me as soon as possible that’d be great.
GetHuman-hstretch did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-hstretch fixed the problem
We are waiting for GetHuman-hstretch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-hstretch fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-hstretch
Nov 3rd, 2018 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 20187 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hstretch started working on this issue
Nov 3rd 12:38am