So basically I have an account that I lost when I tried opening the app it logged me ou...
GetHuman1474167's customer service issue with Snapchat from November 2018
Help with my Snapchat issue
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GetHuman1474167's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1474167 will want to follow the link below to head to their help center. We will check on GetHuman1474167 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1474167 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1474167's own words
So basically I have an account that I lost when I tried opening the app it logged me out and when I tried logging in I couldn’t but when I went to reset it with the email I thought it was it reset an old emails password and then when I tried the number I saved into that account it said a different number had gotten verified recently and that wasn’t it and I know my accounts still up but I can’t log into it
GetHuman1474167 did not yet indicate what Snapchat should do to make this right.
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