I have currently been unavailable to log into my first Snapchat (real-nath) it was my b...

GetHuman-real_nat's customer service issue with Snapchat from October 2018

2 views
 | 
18455 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman-real_nat's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-real_nat's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-real_nat will want to follow the link below to head to their help center. We will check on GetHuman-real_nat later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-real_nat may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-real_nat's own words
I have currently been unavailable to log into my first Snapchat (real-nath) it was my biggest snapchat with over *k views however at some point I had changed my password and lost my phone a few lads later, I’m unsure of what email or phone number I had used, there for not being able to change my sc password, my d.o.b is ******** and my previous passwords have been ICEcream*** I’m not sure if I would ever be able to get my snapchat back however I had a lot saved on that sc that I would like to get back, photos, old friends sc’s, ext... any help would be much appreciated or any other suggestions how to access my old account would be fantastic, thank you, Nathan salt
GetHuman-real_nat did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-real_nat fixed the problem
We are waiting for GetHuman-real_nat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-real_nat fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-real_nat
Oct 21st, 2018 - 25d ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 18455 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-real_nat started working on this issue
Oct 21st 11:13am