My girlfriend and I have a *** day snap streak. Snapchat has taken it from us * times p...

GetHuman1371259's customer service issue with Snapchat from October 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1371259's own words
My girlfriend and I have a *** day snap streak. Snapchat has taken it from us * times prior to today. We send multiple pictures to one another throughout every single day. We will wake up some mornings and it will be gone even though we always Snapchat. Snapchat has restored it most every time but today they refused. I want our streak back because we snap every day and we did not have an hour glass prior to it being gone. Please help us, I will send in support claims as well until it is restored.
GetHuman1371259 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1371259
Oct 18th, 2018 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1371259 started working on this issue
Oct 18th 7:11pm