My daughter who is ** years old, made a Snapchat without my permission and I’m trying...

GetHuman-shanlu's customer service issue with Snapchat from October 2018

Help with my Snapchat issue
The issue in GetHuman-shanlu's own words
My daughter who is ** years old, made a Snapchat without my permission and I’m trying to get in to change the password to have full access because she has posted things that are not age appropriate. How can I change either the email or the password for her snap chat? she doesn’t remember the password to her Snapchat account and she doesn’t remember the password to the email verified with her snap account Please help signed a desperate mother!
GetHuman-shanlu did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-shanlu
Oct 18th, 2018 - a mon ago
I have an issue with Snapchat too
Fixed
Seen by 4 customers so far
Similar issue to 18029 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-shanlu started working on this issue
Oct 18th 8:40am
GetHuman-shanlu indicated the issue is not fixed yet.
Oct 19th 3:08pm
GetHuman-shanlu indicated the issue is not fixed yet.
Oct 19th 3:09pm