Hi, my username is oliviaa-faalnik *Verizon advised me to change my phone number becaus...

GetHuman1367134's customer service issue with Snapchat from October 2018

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The issue in GetHuman1367134's own words
Hi, my username is oliviaa-faalnik *Verizon advised me to change my phone number because of all the spam and spoofing calls i got throughout the day on wednesday october **, ****. *I've had my snapchat account for years and cannot lose any memories or saved snaps I have taken on there... *I really need help to recover my account and all my verification codes are being sent to my old phone number which ends in ****... *I really need help, I could answer any security question you throw at me or tell you who I have streaks with. any way to identify its me this is ridiculous that you are such a big platformed social media and cant help out people who had to get their phone numbers changed. please help please
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Customer service issue
Reported by GetHuman1367134
Oct 18th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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GetHuman1367134 started working on this issue
Oct 18th, 2018 12:42am