Are used to have an older iPhone which used to use Snapchat until I broke that phone go...

GetHuman-mhgoodha's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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GetHuman-mhgoodha's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mhgoodha will want to follow the link below to head to their help center. We will check on GetHuman-mhgoodha later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mhgoodha may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-mhgoodha's own words
Are used to have an older iPhone which used to use Snapchat until I broke that phone got a new phone and then my phone number changed I was never able to recover the Snapchat account from my old phone I was curious if you could possibly allow me to identify myself correctly to the point where I can have access to that old account the account is under *****@***.com you can reach me At the email provided below I would really appreciate you guys helping me recover this account that I have lost
GetHuman-mhgoodha did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Customer service issue
Reported by GetHuman-mhgoodha
Oct 12th, 2018 - 8d ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Timeline
GetHuman-mhgoodha started working on this issue
Oct 12th 7:37pm