I deleted several social media apps on my phone recently, and today I redownloaded snap...
GetHuman1220922's customer service issue with Snapchat from September 2018
Help with my Snapchat issue
First: share to improve GetHuman1220922's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1220922's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220922 will want to follow the link below to head to their help center. We will check on GetHuman1220922 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220922 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1220922's own words
I deleted several social media apps on my phone recently, and today I redownloaded snapchat. I tried logging in and email and password worked, but I then realized the authentication code was being sent to my old phone and there was no way to retrieve it. I tried asking the owner of my old phone number to send me the code but I was told I had the wrong number and was immediately blocked. How can I regain access to my account without harassing the owner of my old phone number?
GetHuman1220922 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1220922 fixed the problem
We are waiting for GetHuman1220922 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.