My username is melaniemelancon and I’ve emailed snapchat multiple times about my accoun...
GetHuman1219893's customer service issue with Snapchat from September 2018
Help with my Snapchat issue
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GetHuman1219893's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1219893 will want to follow the link below to head to their help center. We will check on GetHuman1219893 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1219893 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1219893's own words
My username is melaniemelancon and I’ve emailed snapchat multiple times about my account and how it has recently been hacked. I do not understand what is taking them so long to restore it to its rightful owner. I supplied them with all of my information even to what the hacker changed my original email too. I would like my snapchat to be restore but if not I would at least apprieciate a response so that i can have my account deleted and move on!!
GetHuman1219893 did not yet indicate what Snapchat should do to make this right.
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