Woke up this morning and was locked out of my Snapchat account( @gangsta*shiat ). The p...

GetHuman1202046's customer service issue with Snapchat from September 2018

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Help with my Snapchat issue
First: share to improve GetHuman1202046's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1202046's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1202046 will want to follow the link below to head to their help center. We will check on GetHuman1202046 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1202046 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1202046's own words
Woke up this morning and was locked out of my Snapchat account( @gangsta*shiat ). The person hacked into my account and changed my passwords and now has all of my PRIVATE photographs and video content and I feel EXTREMELY VIOLATED! PLEASE CONTACT ME AS SOON AS POSSIBLE via GISELLEALEXAP@GMAIL.COM. Even if you have to close the Account PLEASE DO SO because it’s not right that someone so easily hacked into my account WITHOUT me disclosing any of my Snapchat information with ANYONE!
GetHuman1202046 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1202046
Sep 25th, 2018 - 4 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 15750 others
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GetHuman1202046 started working on this issue
Sep 25th, 2018 5:09pm