There’s been a creepy stalker hacking girls snapchats by pretending to be another loved...

GetHuman1193866's customer service issue with Snapchat from September 2018

2 views
 | 
15678 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman1193866's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1193866's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1193866 will want to follow the link below to head to their help center. We will check on GetHuman1193866 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1193866 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1193866's own words
There’s been a creepy stalker hacking girls snapchats by pretending to be another loved one or family on their snap talking to his target saying there is an emergency and “they” need the girls snap password. It happened to me and my account has been hacked by him. He has been able to access all my memories since a few years ago and he is talking on my behalf. I know it’s a he and everything because the many people it’s happened to told the cops already and he’s the suspect. I just want that old account to be deleted so he can stop harassing me and my privacy.
GetHuman1193866 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1193866 fixed the problem
We are waiting for GetHuman1193866 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman1193866 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman1193866
Sep 24th, 2018 - 2 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 15678 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1193866 started working on this issue
Sep 24th 10:19pm