There’s been a creepy stalker hacking girls snapchats by pretending to be another loved...

GetHuman1193866's customer service issue with Snapchat from September 2018

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Help with my Snapchat issue
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GetHuman1193866's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1193866 will want to follow the link below to head to their help center. We will check on GetHuman1193866 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1193866 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1193866's own words
There’s been a creepy stalker hacking girls snapchats by pretending to be another loved one or family on their snap talking to his target saying there is an emergency and “they” need the girls snap password. It happened to me and my account has been hacked by him. He has been able to access all my memories since a few years ago and he is talking on my behalf. I know it’s a he and everything because the many people it’s happened to told the cops already and he’s the suspect. I just want that old account to be deleted so he can stop harassing me and my privacy.
GetHuman1193866 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1193866
Sep 24th, 2018 - 4 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 15678 others
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GetHuman1193866 started working on this issue
Sep 24th, 2018 10:19pm