My ex deactivated my account without my permission. Is there anyway you guys can reacti...
GetHuman-dezig's customer service issue with Snapchat from September 2018
Help with my Snapchat issue
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GetHuman-dezig's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dezig will want to follow the link below to head to their help center. We will check on GetHuman-dezig later to make sure it's all set or try to help escalate.
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-dezig's own words
My ex deactivated my account without my permission. Is there anyway you guys can reactivate it? I don’t want to start a new account. I still wanna keep my old Snapchat, I don’t want to lose all the pictures and friends I had on there. I also don’t want to lose my streaks. Is there any possible way you guys could reactivate my account? He deactivated on ******* and I read on the website if it past ** days your account is permanently deleted but you can reactivate it before the ** day mark if I remember my old information which I put in my old information and it just keep saying “my account is currently being deactivated” could you guys possibly help me out and bring back my account. I still would love to have Snapchat. I hope to hear from you guys real soon.
GetHuman-dezig did not yet indicate what Snapchat should do to make this right.
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