I’m locked out of my old Snapchat account. All I can remember is the username, as the e...
GetHuman1185581's customer service issue with Snapchat from September 2018
Help with my Snapchat issue
First: share to improve GetHuman1185581's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1185581 got the right customer help using our suggestion.
The issue in GetHuman1185581's own words
I’m locked out of my old Snapchat account. All I can remember is the username, as the email and phone number I used were not real. I’ve tried thinking of every password I could have used but none work. Is there a way I can get back into my old account by only knowing the username? Is it possible for the email or phone number to get changed to be my actual ones? I would really like to get back into this account as soon as i can.
GetHuman1185581 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1185581 fixed the problem
We are waiting for GetHuman1185581 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.