Hello my name is aleah Marie Torres and I'm really needing your help, I have had the s...

GetHuman1185495's customer service issue with Snapchat from September 2018

1 view
 | 
15422 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman1185495's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1185495 got the right customer help using our suggestion.
Before contacting them, items GetHuman1185495 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1185495's own words
Hello my name is aleah Marie Torres and I'm really needing your help, I have had the same google account since **** and all my social media accounts were linked to my Google account. About *-* months ago my google account was compromised and all my accounts such as my snapchat, facebook, textnow like all my social media and google accounts got hacked. Yesterday I FINALLY was able to my google account and most of my social media accounts. But because they mad changes on my Snapchat and it absolutely will not let me on. I know my password and my email but I'm locked out because *factor authentication and my device can't be verified. Please help me get in. I have two boys and my Snapchat and Facebook were the only places I had photos and memories of them. Ive had my Snapchat for so long it kills me cause that's all my photos, videos and memories. Please help me!!! and thank you!!
GetHuman1185495 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1185495 fixed the problem
We are waiting for GetHuman1185495 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman1185495 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman1185495
Sep 22nd, 2018 - 3 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 15422 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1185495 started working on this issue
Sep 22nd 11:42pm