Someone hacked into my account and deleted my Snapchat by changing my email to there’s...

GetHuman1173465's customer service issue with Snapchat from September 2018

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Help with my Snapchat issue
First: share to improve GetHuman1173465's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1173465's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1173465 will want to follow the link below to head to their help center. We will check on GetHuman1173465 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1173465 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1173465's own words
Someone hacked into my account and deleted my Snapchat by changing my email to there’s so they could permanently delete everything.
GetHuman1173465 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1173465 fixed the problem
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Snapchat

Customer service issue
Reported by GetHuman1173465
Sep 20th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 16 customers so far
Similar issue to 15179 others
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Timeline
GetHuman1173465 started working on this issue
Sep 20th, 2018 10:37pm