I went on my Snapchat account, got on the screen where you open your snaps & there was...

GetHuman-rebekaly's customer service issue with Snapchat from September 2018

4 views
 | 
15012 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman-rebekaly's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rebekaly's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rebekaly will want to follow the link below to head to their help center. We will check on GetHuman-rebekaly later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-rebekaly may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-rebekaly's own words
I went on my Snapchat account, got on the screen where you open your snaps & there was an ad that said I needed to submit my email to make sure it’s my account. I did but then it had me upgrade my password so I reset it. The password I rest met the requirements. The account logged me out so therefore when I went to log back in to my account I used my new password but it won’t let me in.. I need to get back in my account ASAP, I have a *** day streaks I am NOT wanting to lose.
GetHuman-rebekaly did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-rebekaly fixed the problem
We are waiting for GetHuman-rebekaly to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-rebekaly fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-rebekaly
Sep 19th, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 15012 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-rebekaly started working on this issue
Sep 19th, 2018 8:24pm