Hello!*Last night I had to log out of my snapchat (noahmella***), and when I went to lo...

GetHuman-melkanoa's customer service issue with Snapchat from September 2018

8 views | 14766 similar | 0 following
Help with my Snapchat issue
First: share to improve GetHuman-melkanoa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-melkanoa's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-melkanoa will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-melkanoa can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-melkanoa may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-melkanoa's own words
Hello!*Last night I had to log out of my snapchat (noahmella***), and when I went to log back in, none of the passwords I tried worked. When I clicked, 'Forgot my password', I had the choice to send it via phone number or email. But, my phone number connected to my account was to my old phone that I do not have access to. Also for my email, I don't know my password because it is such an old account and the number connected to that email is the same old phone number. I do not want to lose my streaks and I want to get my snapchat memories back. I am stuck what to do now and was wondering if you could please help me get back into my account. I now realized I need to update my phone number and my email, if you are able to do that please help me out!*Thank you*Noah Melka

GetHuman-melkanoa did not yet indicate what Snapchat should do to make this right.

How GetHuman-melkanoa fixed the problem

We are waiting for GetHuman-melkanoa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-melkanoa fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-melkanoa
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 14766 others
0 customers following this


GetHuman-melkanoa started working on this issue
Sep 17th, 2018 8:49pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers