Hello!*Last night I had to log out of my snapchat (noahmella***), and when I went to lo...

GetHuman-melkanoa's customer service issue with Snapchat from September 2018

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Help with my Snapchat issue
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The issue in GetHuman-melkanoa's own words
Hello!*Last night I had to log out of my snapchat (noahmella***), and when I went to log back in, none of the passwords I tried worked. When I clicked, 'Forgot my password', I had the choice to send it via phone number or email. But, my phone number connected to my account was to my old phone that I do not have access to. Also for my email, I don't know my password because it is such an old account and the number connected to that email is the same old phone number. I do not want to lose my streaks and I want to get my snapchat memories back. I am stuck what to do now and was wondering if you could please help me get back into my account. I now realized I need to update my phone number and my email, if you are able to do that please help me out!*Thank you*Noah Melka

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Snapchat

Customer service issue
Reported by GetHuman-melkanoa
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 14766 others
0 customers following this

Timeline

GetHuman-melkanoa started working on this issue
Sep 17th, 2018 8:49pm