I had my old number linked to my Snapchat account and I now have a new phone and it’s s...

GetHuman1118816's customer service issue with Snapchat from September 2018

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13825 similar
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1 following
Help with my Snapchat issue
GetHuman1118816's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1118816 will want to follow the link below to head to their help center. We will check on GetHuman1118816 later to make sure it's all set or try to help escalate.
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The issue in GetHuman1118816's own words
I had my old number linked to my Snapchat account and I now have a new phone and it’s sending an activation code to my old number which I no longer have access too. But I have the same email. Please help.
GetHuman1118816 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Snapchat

Customer service issue
Reported by GetHuman1118816
Sep 10th, 2018 - 9 mons ago
I have an issue with Snapchat too
Fixed
Seen by 10 customers so far
Similar issue to 13825 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman1118816 started working on this issue
Sep 10th, 2018 9:11am
GetHuman1118816 indicated the issue is not fixed yet.
Sep 10th, 2018 1:37pm