I want to log back into my account. I haven’t had a phone in a long time so that’s why...
GetHuman-ldemmanu's customer service issue with Snapchat from August 2018
Help with my Snapchat issue
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GetHuman-ldemmanu's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ldemmanu will want to follow the link below to head to their help center. We will check on GetHuman-ldemmanu later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ldemmanu may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-ldemmanu's own words
I want to log back into my account. I haven’t had a phone in a long time so that’s why I haven’t been able to use it in so long. Now that I have a phone I’m tying to download Snapchat but I guess because it’s been so long that I forgot the password. My email is still the same but my phone number is no longer in service. My email is *****@***.com and is keep sending the verifying code to my old phone. Then when I try signing up again they are telling me that my new phone number is invalid which is ***-***-****. I don’t know what to do and I would like to get access to my old account if possible. Username is TropicalBeauti*
GetHuman-ldemmanu did not yet indicate what Snapchat should do to make this right.
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