I broke my phone and now I can't get the recovery code to get back into my account

GetHuman-cartero's customer service issue with Snapchat from August 2018

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The issue in GetHuman-cartero's own words
The problem: I broke my phone and now I can't get the recovery code to get back into my account
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Customer service issue
Reported by GetHuman-cartero
Aug 22nd, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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Timeline
GetHuman-cartero started working on this issue
Aug 22nd 5:17am