Snapchat randomly deleted all my saved messages and it’s the second time this was done...

GetHuman-riaan_'s customer service issue with Snapchat from August 2018

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The issue in GetHuman-riaan_'s own words
Snapchat randomly deleted all my saved messages and it’s the second time this was done. Can it be recovered because I really don’t know why they were deleted in the first place.
GetHuman-riaan_ did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-riaan_
Aug 11th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 14 customers so far
Similar issue to 10583 others
1 customer following this
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-riaan_ started working on this issue
Aug 11th, 2018 2:48pm