I am supposed to be keeping streaks for a friend while he is out of town. He had a str...

GetHuman-kylekry's customer service issue with Snapchat from August 2018

Help with my Snapchat issue
The issue in GetHuman-kylekry's own words
I am supposed to be keeping streaks for a friend while he is out of town. He had a streak of *** days and then I went to snap the person and the app kept crashing on me so I couldn’t send any snaps. I was able to open the app but it crashed after about * seconds after the camera screen showed up. A few hours later the app started working again, but his snap streak was gone. I’m was on an iPhone *s and I would like the streak back because my friend is going to be very upset if his streak is gone.
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Customer service issue
Reported by GetHuman-kylekry
Aug 9th, 2018 - 7 mons ago
I have an issue with Snapchat too
Fixed
Seen by 11 customers so far
Similar issue to 10417 others
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Timeline
GetHuman-kylekry started working on this issue
Aug 9th, 2018 10:22pm
GetHuman-kylekry indicated the issue is not fixed yet.
Aug 11th, 2018 1:30am
GetHuman-kylekry indicated the issue is not fixed yet.
Aug 11th, 2018 1:31am
GetHuman-kylekry indicated the issue is not fixed yet.
Aug 11th, 2018 2:18am