For some reason when I tried to log into Snapchat earlier and it kept saying "wrong pas...

GetHuman836302's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue in GetHuman836302's own words
For some reason when I tried to log into Snapchat earlier and it kept saying "wrong password or email" so then I went to change my password and it went to my old Snapchat account. I think maybe it's because I didn't verify my email on my current account?? And I guess I have the same email for both accounts it's just the current one I have isn't verified. Also the thing is that I've been using my current Snapchat account which is "kys.syd" for quite a while now. And it all of a sudden did this. Please help me asap.
GetHuman836302 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman836302
Jun 30th, 2018 - a yr ago
I have an issue with Snapchat too
Seen by 5 customers so far
Similar issue to 5915 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman836302 started working on this issue
Jun 30th, 2018 12:51pm
GetHuman836302 indicated the issue is not fixed yet.
Jun 30th, 2018 4:02pm