Your app randomly un added one of my friends that I was in the middle of a conversation...

GetHuman832650's customer service issue with Snapchat from June 2018

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The issue in GetHuman832650's own words
Your app randomly un added one of my friends that I was in the middle of a conversation with and now when I go to readd them it does not work, but I am able to add other people just not my one friend. I know that they would not have blocked me so I do not know what is wrong. I have also restarted my phone multiple times, logged out and in Snapchat multiple times, and deleted the app and downloaded it again*but nothing has worked
GetHuman832650 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman832650
Jun 29th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 5830 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman832650 started working on this issue
Jun 29th, 2018 1:52pm