My account was randomly logged out last night and I am unable to log back in. I can’t r...

GetHuman-ipadexpe's customer service issue with Snapchat from June 2018

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Waiting to see what went wrong with our suggestion for how to get Snapchat help.
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ipadexpe's own words
My account was randomly logged out last night and I am unable to log back in. I can’t remember my password so I used the reset password option and inserted the email the account is registered with. Upon doing this I received an error message stating as follows “invalid email address.” No matter what I try I cannot get into the account and I’m worried someone may have hacked it and changed the information.
GetHuman-ipadexpe did not yet indicate what Snapchat should do to make this right.
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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Snapchat

Customer service issue
Reported by GetHuman-ipadexpe
Jun 29th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 28 customers so far
Similar issue to 5828 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-ipadexpe started working on this issue
Jun 29th, 2018 1:33pm