My account was hacked, I’ve tried to reset password by phone and email but it won’t res...
GetHuman-teshnase's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
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GetHuman-teshnase's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-teshnase will want to follow the link below to head to their help center. We will check on GetHuman-teshnase later to make sure it's all set or try to help escalate.
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-teshnase's own words
My account was hacked, I’ve tried to reset password by phone and email but it won’t reset. Whoever hacked my account is posting very private photos and videos please deactivate or delete the account. Thank you. Username is vanillawasted
GetHuman-teshnase did not yet indicate what Snapchat should do to make this right.
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