Me and my friend snap chatted a little every day yet we still lost our streak. We don’t...

GetHuman819340's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
GetHuman819340's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman819340 will want to follow the link below to head to their help center. We will check on GetHuman819340 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman819340's own words:
Me and my friend snap chatted a little every day yet we still lost our streak. We don’t know how it happened because we still snapped each other at least *-* times during those few days.
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Snapchat

Customer service issue
Reported by GetHuman819340
Jun 25th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
Similar issue to 5429 others
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Timeline
GetHuman819340 started working on this issue
Jun 25th 6:49pm