My sons account was hacked and all information was changed . Please help with this issu...
GetHuman817626's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman817626's own words
The problem: My sons account was hacked and all information was changed . Please help with this issue thank you.
GetHuman817626 did not yet indicate what Snapchat should do to make this right.
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