i keep on getting the memory flashbacks everyday and i dismiss them everyday bc i don’t...

GetHuman-escortez's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
i keep on getting the memory flashbacks everyday and i dismiss them everyday bc i don’t want to see them but is there a way to turn them off because everyday i get them and it’s very depressing and i can’t go and delete my old memories because it’s too depresssing and there is too much to delete and i have ptsd so i would like to stop seeing these please
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-escortez
Jun 25th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 6 customers so far
Similar issue to 5384 others
0 customers following this
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Timeline
GetHuman-escortez started working on this issue
Jun 25th 7:38am
GetHuman-escortez indicated the issue is not fixed yet.
Jun 25th 5:19pm
GetHuman-escortez indicated the issue is not fixed yet.
Jun 26th 8:53pm
GetHuman-escortez indicated the issue is not fixed yet.
Jun 28th 10:45pm