Me and a friend tried adding eachother. It says we added eachother on our phone but it...

GetHuman-casey_mc's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
Me and a friend tried adding eachother. It says we added eachother on our phone but it won’t show up. NeIther of us are blocked. Can you help please
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman-casey_mc
Jun 24th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 5342 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-casey_mc started working on this issue
Jun 24th 8:15pm
GetHuman-casey_mc indicated the issue is not fixed yet.
Jun 25th 2:06am
GetHuman-casey_mc indicated the issue is not fixed yet.
Jun 25th 2:09am