Hi there, basically I have had my Snapchat account for as long as Snapchat has been aro...

GetHuman-bethmull's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-bethmull's own words
Hi there, basically I have had my Snapchat account for as long as Snapchat has been around and I recently have broken my phone. Because of this I need to login to my Snapchat again but I can't remember it as I have been logged on for years. I have tried to verify my account to change my password but I have a new phone number and it is linked to an old email address I no longer have access to. Is there any way I can get my account back? I really do not want to lose all my contacts and all my Snapchat memories that I have gained over the years as with my phone breaking I've already lost a lot of photos and was hoping to be able to recover those. I really hope you can help, thank you.
GetHuman-bethmull did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-bethmull
Jun 12th, 2018 - 9 mons ago
I have an issue with Snapchat too
Fixed
Seen by 18 customers so far
Similar issue to 4144 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-bethmull started working on this issue
Jun 12th, 2018 8:28am
GetHuman-bethmull indicated the issue is not fixed yet.
Jun 12th, 2018 9:31am
GetHuman-bethmull indicated the issue is not fixed yet.
Jun 12th, 2018 9:31am