I have a new phone and number my old ***-***-**** my new number ***-***-**** my Usernam...

GetHuman-deardisc's customer service issue with Snapchat from June 2018

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The issue in GetHuman-deardisc's own words
I have a new phone and number my old ***-***-**** my new number ***-***-**** my Username: ShawnBunnyCole*** I forgot my password my trying to login my Snapchat and I forgot password your system keeps asking for my email but sending the code to my old phone number. Why give us an option via email or text when you gonna send a text the As for hitting email is because I no longer have that phone not the number so I wouldn’t receive a text! I need help login my Snapchat account please
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Customer service issue
Reported by GetHuman-deardisc
Jun 9th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 198 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-deardisc started working on this issue
Jun 9th, 2018 5:54pm