Hi, my snapstreak was lost with someone i’ve spoken to everyday for the past * years. I have no idea how it happened. There was no timer next to his name, nothing to indicate I needed to snap him more. It had also happened with other friends of mine but those I didn’t mind as much but this has really upset me because the same thing has happened with them where I have continued snapping them each day and the streak just disappears. This particular streak was very important to me. It disappeared this morning with no timer next to it. I would like it put back next to my best friend’s name.
I trust that Snapchat will make this right and come up with a resolution that is fair.