snap chat wouldnt let me log into my account, it's saying i needed to verify my passwor...

GetHuman-jlorenza's customer service issue with Snapchat from June 2018

10 views
 | 
473 similar
 | 
1 following
Help with my Snapchat issue
First: share to improve GetHuman-jlorenza's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jlorenza's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jlorenza will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jlorenza can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jlorenza may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-jlorenza's own words
snap chat wouldnt let me log into my account, it's saying i needed to verify my password and that snapchat has sent me a code via my email. however i have damaged my cellphone cus it got wet when i went swimming and i dont remember my email password hence i cant access my email account and also cant verify my snapchat as my phone is not working. i just need to get the authorization code waved so i can enter my password on snapchat. my username is xxjhoanna, please contact my sister's phone number ********** or her email *****@***.com thanks so much
GetHuman-jlorenza did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-jlorenza fixed the problem
We are waiting for GetHuman-jlorenza to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jlorenza fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-jlorenza
Jun 7th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 10 customers so far
Similar issue to 473 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jlorenza started working on this issue
Jun 7th, 2018 2:35pm