Someone logged into my snapchat this morning pretending to be me. They saved certain pi...

GetHuman756989's customer service issue with Snapchat from June 2018

7 views
 | 
25 similar
 | 
0 following
Help with my Snapchat issue
Before contacting them, items GetHuman756989 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman756989's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman756989 will want to follow the link below to head to their help center. We will check on GetHuman756989 later to make sure it's all set or try to help escalate.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman756989's own words:
Someone logged into my snapchat this morning pretending to be me. They saved certain pictures and replied to certain conversations that were extremely private.
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman756989 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman756989
Jun 6th, 2018 - 2 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 7 customers so far
Similar issue to 25 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman756989 started working on this issue
Jun 6th 6:13pm